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    Contact Information

    Frequently Asked Questions

    Once your order is placed, you will receive a confirmation email. As soon as your order ships, we’ll send you a tracking link so you can follow its journey to your home.

    If you’re not completely satisfied, you can contact us within 30 days of receiving your order and we’ll be happy to help arrange a return or exchange.

    Once your order ships, you will receive an email with a tracking link so you can check the delivery progress anytime.

    Yes. We carefully select products made from baby-safe materials designed to be gentle and suitable for everyday use. Your baby’s comfort and safety are always our priority.

    Most orders are processed within 1–2 business days. Delivery times typically range between 5–10 business days, depending on your location.

    Yes, we ship to many countries worldwide. Shipping times may vary depending on your location.

    Yes. We offer complimentary shipping on orders over £25. Shipping costs for smaller orders are £2.99.

    You can reach us anytime at:

    hello@babycalm.co

    We aim to respond to all enquiries within 24 hours.